6/28/2023 0 Comments Battle net authenticatorIf this happens, you are recommended to follow the advice posted by Blizzard on their technical support forums, Account Security. This may be due to a zero-day attack that may not yet be picked up by your anti-virus or Spybot S&D etc. There have been reports of compromised accounts having an authenticator added to prevent the true owner regaining access to their account and preventing the sale of items. The one pictured above and to the right worked for 2 weeks before it malfunctioned. There are reports on the official forums about other authenticators malfunctions like being stuck on the 6 digit code or generating random letters+numbers codes that doesn't work. Physical Authenticator - Cannot Read Serial Number. Information on using the same Authenticator on more than one account. Adding a Authenticator to Multiple Accounts. If you need to replace nonworking Authenticator you need to post Authenticator in question, along with a print out of the order form from the Blizzard Store account management page as a proof of purchase to the World of Warcraft billing postal address of your region. How to attach an Authenticator to your account. It’s a straightforward process that will only require logging into Twitch and then going to your settings but keep your Authenticator handy if you use one. A legible fax, scan or photo of the Authenticator token, with the code on the back fully visible. How to connect your account to your Twitch account.maybe temporarly unavailable or your internet connection may be down.Please check your Internet connection and try again. A legible fax, scan or photo of a piece of government-issued photo identification, such as a passport or driving license matching the first and last name of the registered account owner. Hi I’m having problem can set up physical Authenticator it requires Serial Number.Can you please send me the Physical Authenticator serial number so I can enter it.you have my mail adress.The last 4 digits of the credit card used on the account plus the expiration date OR the full code of a game card activated on the account.The authentication key used to create the account.Major tip: get another biometric criteria into the authenticator app, if applicable by phone-series, bevor being able to access and approve promts for login. Your full email address (currently registered on the account). I hope you guys will seperate the authenticator app from the bnet again to keep some sense of 2FA alive for atleast those people who do not want the bnet mobile app.Your full address including postal or zip code.To log back and remove Authenticator from your account you need to contact World of Warcraft billing department providing this info: The button becomes unusable and the displayed message will not disappear. The Authenticator can stop working as intended, showing a "Disabled" message on the display instead of the random 6 digits code, becoming useless. View original post View archive post Technical issues Latin American and International callers without access to our 800 numbers may use: (949) 955-0283 The Authenticator keeps your account safe by allowing you to approve or decline any login attempt from a simple tap of a button or notification. If you are located in Singapore you should use 800-2549-9273 if you cannot get through with the number above. Keep your account secure: Manage your account through account settings and protect it by attaching a Authenticator. Live Representatives Available 8am to 8pm PSTĮ-mail Support - you are located in Australia you should use 1-800-041-378 if you cannot get through with the number above. MAYBE TURN THE CALL CENTER BACK ON OR MABY REALLY HAVE A 24/7 HELP LIKE IT SAYS COME ON GUYS I KNOW ITS HARD BUT YALL MADE THE SETTINGS YALL COULD OF FIXED THEM OR IMPROVED THEM TO HELP YALLS TICKET VOLUME.Phone Support - 1 (800) 59-BLIZZ (1 (800) 592 5499) SO NOW FOR MY ONLY DAY OFF I HAVE TO SITT HERE AND WAIT ON A HUMAN THAT HAS TO GO HANDEL RULES AND TO COME HELP ME SAME TIME. THE MONEY YALL MAKE COULD OF HAVE EASLY MADE A PROGRAM THAT KNOWS IT TEXTING A TURNT OFF PHONE… I MEAN AFTER A FEW TRYS IT SHOULD ATLEAST OFFER TO USE EMAIL OR JUST TAKE A SIMPLE PIC OF THE ID LIKE WE HAD TO DO TO MAKE A TICKET. BUT THAT SAME SUPER PROTECTION ALLOWED ME TO USE MY DEBIT CARD ON THERE AND CHANGE MY EMAIL. WE HAVE TO SHOW YOU OUR ID TO EVEN MAKE THE TICKET BUT GUESS WHAT THAT WASNT ENOUGH TO SHOW YOU WHO I AM TO EVEN CHANGE A PHONE NUMBER. The old app says go to the new B-net app. The mobile app asks to be authenticatedwhich launches the old app. The new app asks for a user and password the same way the PC Bnet does. What about our time or OUR DAY OFF DONT SAY ITS 24/7 HELP WHEN I BEEN WAITING FOR 3 HOURS. Authenticator says it has a new location on the B-net app on phone Okay fine no problem. right now But it seems you all don’t care or its on your time. Them guys sit here knowing people having issues with changing number.
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